Basic Shop

Let us give you a snapshot into how sales are being made on inquiries.  We will shop your hotel for the market and date you choose.  We will evaluate the sales effectiveness of the person selling by rating 27 points in the sales process.  You will also receive a short evaluation of how the call is handled before it reaches the salesperson.  Most meaningful will be shopper feedback that focuses on positive coaching and suggestions for improvement explained through best practices. 

After the shop is concluded, the salesperson will receive immediate notification so the sales process stops.  Within 1 business day, you and the salesperson will receive a link to the recording and written evaluation.  Click here to see a sample of these review questions.

Shop will be completed within 30 days.  Upgrade to 48 hour turn around at check-out  if you need it sooner.