We love what we do! Sales training is our passion. All employees have worked in a hotel and all shoppers have received shops. We understand what it feels like to be evaluated and how motivating it can be to receive positive coaching. So many salespeople sound the same and it is our goal to help you differentiate your hotel to make your salespeople stand out. We get excited when we call back and hear a salesperson make the connection with us again and sell based on previous feedback we have given!
We take pride that we have shopped all major hotel brands such as:
Independent Luxury Resorts
We understand the difference in facilities and service levels and have shopped:
Full service hotels
Select/focused service hotels
Event facilities/private clubs
We shop any area that can create or maximize revenue:
Food and beverages
Experience with all geographic markets and all vertical markets of all sizes.
330-470-4600 ext. 101